Main Branch
46 Federal Ave NW
Massillon, OH 44647
(Downtown)

Phone: 330-832-1371
Fax: 330-832-7650
 
ART
(Audio Response Teller)
330-832-4384
 

 
Wales Branch
2056 Wales Rd NE
Massillon, OH 44646
(Wales Square
Shopping Center) 
 
Phone: 330-830-3312
Fax: 330-830-3663
  

THE MASSILLON AREA CREDIT UNION
PRIVACY NOTICE

The Massillon Area Credit Union is owned by its members and run by a Board of Directors you elect. You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use, and safeguard your personal financial information. If you have any questions concerning this notice, please do not hesitate to contact us.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

INFORMATION WE COLLECT AND DISCLOSE ABOUT YOU
We collect the following non-public personal information about you from a variety of sources and may disclose all the information we collect to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.

• From membership and loan applications and other forms, we obtain information such as name, address, social security number, and income.
• From your transactions with us or other companies that work closely with us to provide you with financial products and services, we obtain information such as your account balances, payment history, parties to transactions, and credit card usage.
• From consumer reporting agencies, we obtain information such as your credit worthiness and credit history.
• From verifications on information you provide on applications and other forms, we obtain information from current or past employers, other financial institutions, and other sources listed on the application.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize, or protect the security of our financial records. If you terminate your membership with The Massillon Area Credit Union, we will not share information we have collected about you, except as permitted or required by law.

WEBSITE PRIVACY
The Massillon Area Credit Union is committed to protecting the privacy of its members and non-members while visiting our website.

• Links to other websites are offered as a courtesy for visitors on our website. The Massillon Area Credit Union assumes no responsibility for the content or action of other websites.
• The Massillon Area Credit Union Web server automatically recognizes and records the domain name from which you access the Internet and the names of the pages you visit while at our site. The Massillon Area Credit Union Web server does not automatically extract or store your email address (See e-mail addresses below). The information automatically recognized and recorded is not personally identifiable and is used to improve the content of The Massillon Area Credit Union website.
• If you supply us with your e-mail address, we may let you know by e-mail about special marketing offers for products and services that may be of interest to you. When we collect your e-mail address, and with each special marketing offer e-mail message we send, we will provide you with the opportunity to tell us that you do not wish to receive special marketing offer messages from us in the future. However, The Massillon Area Credit Union reserves the right to service your account and communicate with you through e-mail about your account to the extent permitted by law.
• Our website uses a feature of your Internet browser called a cookie. Cookies are files placed within your browser on your computer’s hard drive by a website server. The Massillon Area Credit Union Web site may use cookies to facilitate your Internet sessions, to maintain security and to improve our website. If you choose not to enable cookies on your browser, you will not be able to use some of the services offered on The Massillon Area Credit Union’s website.
• The Massillon Area Credit Union website is not directed to children under age 13, and does not knowingly collect personal information from children under age 13.

HOW WE PROTECT INFORMATION
We restrict access to non-public personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your non-public personal information.

WHAT YOU CAN DO TO HELP PROTECT YOUR PRIVACY
The Massillon Area Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

• Protect your account numbers, card numbers, PINs (personal identification numbers), and passwords. Never keep your PIN with your debit or credit card, which can provide free access to your accounts if your card is lost or stolen.
• Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
• Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

Privacy notice updated by The Massillon Area Credit Union on June 2006.